Tools and tips to help you stay safe online

Know how scammers might reach you

Scammers can take advantage of goodwill by disguising their scams as legitimate messages. Alongside emails, scammers may also use text messages, automated calls, and malicious websites to exploit you.

Always validate suspicious URLs or links

Phishing is an attempt to trick you into revealing critical personal or financial information, like a password or bank details. To avoid getting phished, never click on questionable links; double-check the URL — by hovering over the link or long-pressing the text on mobile — to make sure the website or app is legitimate; and that the URL begins with “https.”

Watch out for impersonators

Scammers might pose as legitimate organizations like the government or a nonprofit. Always proceed with caution when reading messages from someone claiming to be an authoritative resource. If someone you know emails you but the message seems odd, their account may have been hacked. Don’t reply to the message or click on any links unless you can confirm the email is legitimate. Watch out for claims that prey on your emotions and exploit your vulnerabilities.

Beware of email scams or requests for personal information

Messages from strangers can be suspect, and even a communication from someone you trust, like your bank, might be an impersonation. Don’t reply to suspicious emails, instant messages, or pop-up windows that ask for personal information. Never click suspicious links or enter personal information in questionable forms or surveys. If asked for a nonprofit donation, go directly to the organization’s website to donate rather than clicking on the link sent to you.

Double-check files before downloading

Some sophisticated phishing attacks can occur through infected documents and PDF attachments. If you come across a suspicious attachment, use Chrome or Google Drive to open it. We’ll automatically scan the file and warn you if we detect a virus.